I am experiencing latency, a delay between when I press a key and when I hear/see it played. How do I fix that?

First, please confirm your computer’s specs meet our system requirements.

If your specs meet our requirements, do the following:

• Open the app and go to Edit > User Settings > Audio Devices
• In the Device drop-down, select "ASIO"

Depending on your setup, you may have to download ASIO before you’re able to select it. To download ASIO, click here: http://www.asio4all.org/

If you still experience latency after following these steps, contact us at support@playgroundsessions.com