I do not have a keyboard. How do I cancel my account and request a refund? Dave August 29, 2018 15:15 Follow If you'd like to cancel your membership and request a refund, please contact us at email@example.com and someone from our Support Team will help you with your request. Related articles What is your refund policy? How do I cancel my membership? Can multiple people use the same account? Does Playground work on Amazon Fire tablets? I've downloaded the iPad app and want to buy your software but it doesn't seem to prompt me to subscribe or tell me how to take next steps. How do I extend my trial membership to be a full membership so I can use this software to learn piano? Comments 0 comments Article is closed for comments.