I do not have a keyboard. How do I cancel my account and request a refund? Dave August 29, 2018 15:15 If you'd like to cancel your membership and request a refund, please contact us at firstname.lastname@example.org and someone from our Support Team will help you with your request. Related articles How do I cancel my membership? What is your refund policy? How do I request a refund? My keyboard does not have a USB or MIDI port, but it has an auxiliary (AUX) port. Will it work with Playground? Can multiple people use the same account? Comments 0 comments Article is closed for comments.