How do I request a refund? Dave November 12, 2018 20:04 If you'd like to cancel your membership and request a refund, please contact us at firstname.lastname@example.org and someone from our Support Team will help you with your request. Related articles What is your refund policy? How do I cancel my membership? I've made an accidental purchase. How can I get this reversed? I'm not planning to use the remaining months of my Annual membership. Can I be refunded for them? How do I disable my auto-renew? Comments 0 comments Article is closed for comments.