Help! My keyboard is connected properly, but the notes are off. For example, I am playing Middle C, but the C above is highlighted on the on-screen keyboard instead. Thomas April 28, 2020 16:39 Updated Please reset your keyboard's octave shift settings. Related articles Help! My keyboard is connected properly, but the notes are off. For example, I am playing Middle C, but B is highlighted on the on-screen keyboard. Playground isn't recognizing the notes I play on my keyboard. How do I fix this? When playing through a lesson segment, green and red notes appear on the staff at the same time. How can I fix this? I want the sound of the app to come through my keyboard's speakers instead of my device's speakers. How can I do this? My iPad app keeps selecting and/or reverting back to “Network Session 1” as my device. I can’t select my own keyboard. Help! Comments 0 comments Article is closed for comments.