My Account

General Questions

• How can I update my email address?
• How do I delete my performance data?
• How do I delete my personal data from my account?
• I misspelled my email address and can't login to my account. What should I do?

Accessing My Lessons

• Can I download lessons on one computer, then transfer their files to a different computer?
• Do I have to be connected to the internet to use Playground Sessions?
• Does Playground Sessions have to be downloaded every time I want to use it?
• How do I download the sheet music for a song once it's been purchased?
• How do I find Playground on my Mac computer?
• How do I find Playground on my Windows computer?

See all 16 articles

Username & Password Help

• How can I change my password?
• How do I change my username?
• I can't remember my username/password. How do I sign in?
• Playground is not accepting my password. How do I fix this?