My Account and Payment

My Account

• I misspelled my email address and can't login to my account. What should I do?
• How can I update my email address?
• How do I delete my personal data from my account?
• How do I delete my performance data?
• How do I reactivate my membership?

Payment and Pricing

• Which payment methods do you accept?
• Do you accept debit card?
• How much do lessons cost?
• After buying a membership, are there any additional costs?
• Are prices displayed in US dollars?
• How much does a Playground Sessions membership cost?

Username & Password Help

• How can I change my password?
• Playground is not accepting my password. How do I fix this?
• How do I change my username?
• I can't remember my username/password. How do I sign in?

Cancellations

• How do I request a refund?
• I've made an accidental purchase. How can I get this reversed?
• I do not have a keyboard. How do I cancel my account and request a refund?
• How do I deactivate my membership?
• How do I cancel my membership?
• How do I deactivate my account?

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