Skip to main content
Playground Sessions Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Playground Sessions Support
  2. My Account and Pricing

My Account and Pricing

My Account

  • How do I view my membership details?
  • How do I reset my password?
  • How can I update my password?
  • How can I update my email address?
  • I forgot my username.
  • How do I reactivate my membership?
See all 11 articles

Pricing and Payment

  • How much does a Playground Sessions membership cost?
  • What payment methods do you accept?
  • What payment methods are not accepted?
  • After buying a membership, are there any additional costs?
  • How do I get All Songs Access as a legacy lifetime member?
  • How do I see my order history?
See all 12 articles

Cancellations

  • How do I cancel my membership?
  • How do I turn off my auto-renew?
  • What is your refund policy?
  • How do I request a refund?
  • How do I deactivate my account?
  • Why am I being charged? I stopped using Playground Sessions.
See all 8 articles

Contact Support

  • I sent an email to the support team and haven't heard back yet. Should I reach out again?
  • Does your support team offer 24/7 assistance?
  • I have a problem and need to contact support. What information do I need to share?
  • When is your live chat available?
  • I attached a file to my customer support request but it was rejected due to size. How can I send large files for your support team to review?
  • I contacted customer support. When should I expect a response?
See all 8 articles
Playground Sessions Support