- How do I view my membership details?
- How do I reset my password?
- How can I update my password?
- How can I update my email address?
- I forgot my username.
- How do I reactivate my membership?
Pricing and Payment
- How much does a Playground Sessions membership cost?
- What payment methods do you accept?
- What payment methods are not accepted?
- After buying a membership, are there any additional costs?
- How do I get All Songs Access as a legacy lifetime member?
- How do I see my order history?
- How do I cancel my membership?
- How do I turn off my auto-renew?
- What is your refund policy?
- How do I request a refund?
- How do I deactivate my account?
- Why am I being charged? I stopped using Playground Sessions.
- I sent an email to the support team and haven't heard back yet. Should I reach out again?
- Does your support team offer 24/7 assistance?
- I have a problem and need to contact support. What information do I need to share?
- When is your live chat available?
- I attached a file to my customer support request but it was rejected due to size. How can I send large files for your support team to review?
- I contacted customer support. When should I expect a response?