Skip to main content
-
Help! My keyboard is connected properly, but the notes are off. For example, I am playing Middle C, but the C above is highlighted on the on-screen keyboard instead.
-
Help! My keyboard is connected properly, but the notes are off. For example, I am playing Middle C, but B is highlighted on the on-screen keyboard.
-
When playing through a lesson segment, green and red notes appear on the staff at the same time. How can I fix this?
-
My iPad app keeps selecting and/or reverting back to “Network Session 1” as my device. I can’t select my own keyboard. Help!
-
What do I do if my keyboard isn't being detected by my iPad?
-
Playground isn't recognizing the notes I play on my keyboard. How do I fix this?
-
What do I do if my keyboard isn't being detected by my computer?
-
How do I find a driver for my keyboard?
-
When setting up my keyboard, I'm getting a message stating that the high key needs to be at least two keys higher than the low key.
-
When connecting my keyboard to my iPad or iPhone, I receive the following error message: "This accessory is not supported by your iPad/iPhone". How do I fix this?
-
I am experiencing latency, a delay between when I press a key and when I hear/see it played. How do I fix that?
-
Does the iPad or iPhone need a driver to recognize my keyboard?
