Content and Features
App Features
- How do the features in the Toolbar work on the Desktop app?
- How do the features in the Toolbar work on the iPad?
- Are there any piano keyboard shortcuts that can be used with Playground?
- How do I record my playback?
- Can you create sheet music in Playground Sessions?
- Can I upload my own songs into Playground Sessions using MIDI or XML files?
Bootcamp and Courses
- Where can I find the lessons with Harry Connick, Jr.?
- What are Courses and how do I unlock them?
- I received an email saying that I've unlocked a Course but I don't see the Courses Tab in my dashboard. How do I get the tab?
- How is my progress affected if Bootcamp or Song Lessons are removed from the app?
- I see new lessons in a Bootcamp even though I finished it previously. What should I do?
- How do I access the Bootcamp?
Song Library
- Do the songs in Playground contain lyrics?
- Are Playground songs true to their original versions?
- How do I search for songs in the Song Store?
- What is the difference between a Rookie, Intermediate, and Advanced song?
- How do I purchase songs to learn?
- The Song Library is not loading in Internet Explorer.
Scores, Badges and Progress
- Some lessons I've completed are missing the check mark in the Dashboard. Why is that?
- How do I earn stars?
- How does Playground calculate time spent in the app?
- How do I reset my progress?
- How do I earn badges?
- How are scores calculated?